1 million business customers: the fastest-growing business platform in history

1 Million Business Customers: The Fastest-Growing Business Platform in History

Leading companies like Amgen, Commonwealth Bank, Booking.com, Cisco, Lowe’s, Morgan Stanley, T-Mobile, Target, and Thermo Fisher Scientific are already using OpenAI, with more joining weekly. Over 1 million business customers worldwide now actively pay for OpenAI services, making it the fastest-growing business platform ever.

This includes organizations using ChatGPT for Work or directly accessing OpenAI’s models via the developer platform. OpenAI’s technology enhances customer experiences, internal processes, and team workflows across industries such as financial services, healthcare, and retail.

Enterprise Growth Driven by Consumer Adoption

With over 800 million weekly users familiar with ChatGPT, businesses experience faster adoption and higher return on investment. Pilot projects complete more quickly and face fewer obstacles.

The adoption of ChatGPT for Work continues to grow rapidly, with more than 7 million seats now in use—a 40% increase in just two months. ChatGPT Enterprise seats have grown ninefold year-over-year.

Supporting Full-Scale Deployment

To keep up with this growth, OpenAI has launched new tools, integrations, and capabilities designed to help teams scale their AI use from initial trials to full deployment, delivering real business value.

“We’re proud to work with category leaders in industries like financial services, healthcare, retail, and more, where our technology is making intelligence central to their customer experiences, internal operations, and team-level workflows.”
“With more than 800 million weekly users already familiar with ChatGPT, adoption and ROI within businesses is realized more rapidly—pilots are shorter and rollouts face less friction.”

Author's Summary

OpenAI has rapidly become the fastest-growing business platform, surpassing 1 million paying customers worldwide by powering critical operations across many leading industries.

more

OpenAI OpenAI — 2025-11-06