Citi rolls out AI prompt training requirement to most staff

Citi Introduces AI Prompt Training for Most Staff

A recent survey found that while many employers use artificial intelligence, few provide training for employees at the contributor level.

According to a July BambooHR report, a growing number of employers have implemented or allow the use of AI, but few offer AI training to employees.

Prompting, or prompt engineering, is key to unlocking generative AI’s utility, according to MIT’s Sloan School of Management.

The university suggests three strategies for developing effective prompts: providing context, including specific information, and treating inputs conversationally by building on past prompts.

The need for AI training is expected to increase over the next five years as the technology impacts career development.

Author's summary: Citi introduces AI training for staff.

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HR Dive HR Dive — 2025-10-15