Auto insurance fraud is a persistent and costly issue affecting insurers, policyholders, and the broader industry, with fraudulent claims raising premiums and eroding customer confidence.
In Canada, fraud is estimated to cost policyholders $1 billion annually, according to the Insurance Bureau of Canada.
Brokers are often the first point of contact for customers, uniquely positioning them to detect suspicious activity early, educate policyholders, and help prevent fraud before it escalates.
Insurance fraud involves any deliberate deception for financial or personal gain.
Author's summary: Brokers play a crucial role in combatting auto insurance fraud.